Privacy

COOKIES

CTG may analyze and optimize your content and browsing experience using cookies. A cookie is a piece of data stored on your hard drive to help us improve your access to our website and identify repeat visitors to our website. For instance, when we use a cookie to identify you, you do not have to log in a password more than once. Cookies can also enable us to track and target your interests to enhance your experience on our website. Usage of a cookie is not linked to any personally identifiable information on our website.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience any interactive features of CTG’s services or web sites you visit.

DO NOT TRACK

Do Not Track is a technology and policy proposal that enables users to opt out of tracking by websites. Your browser setting may allow you to automatically transmit a “do not track” signal to websites and online service you visit. There is no consensus among industry participants as to what “do not track” means in this context. Like many websites and online services, we do not alter our practices when we receive a “do not track” signal from a visitor’s browser. To find out more about “do not track,” please visit https://www.allaboutdnt.com.

INTERNET TRAFFIC DATA

Internet traffic data includes but is not limited to internet service provider information, collection of IP addresses, entry and exit pages, various operating systems and other such information. We collect no personally identifying information through this process. The information is used to help analyze user traffic related to various services available through CTG and to allow for a more customized and enjoyable user experience.

PERSONAL INFORMATION

When you use this website and access services, products and materials, CTG collects some information to make this possible. This information is only collected if you personally provide it to CTG via e-mail, by phone, or otherwise through our website by making a purchase or requesting service. We do not knowingly collect personal information from minors.

SECURITY OF INFORMATION – NO GUARANTEES

CTG recognises the importance of safeguarding the confidentiality of your personal information and employs reasonable measures designed to protect your information from unauthorized access, disclosure and use. However, no data transmission over the internet or other network is guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the site or services, we cannot and do not guarantee the security of any information you transmit on or through the site or services, and you do so at your own risk.

PROCESSING

Your personal information and communications may be transferred to and maintained on servers or databases located outside your state, province, or country. Please be advised that we process and store information in both Australia and the United States. The laws in Australia may not be as protective of your privacy as those in your location. By using our site or services, you agree that the collection, use, transfer, and disclosure of your personal information and communications will be governed by the applicable laws in Australia.

TESTIMONIALS AND REVIEWS

We love to hear from you! CTG may display your personal testimonial or customer review received via email or otherwise received from you. You give CTG specific consent to use the personal testimonial or review. If you would like CTG to remove your testimonial or review at any time, please simply contact us at support@ctgplaybook.com, and we will promptly do so.

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Information Collection, Use, and Sharing

COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION

CTG is the sole owner of the information collected on this website. We only have access to personally identifiable information that you voluntarily give us via email or by other direct contact with you. Personally identifiable information may include your name, e-mail and mailing address, or telephone number. We do not sell or rent this information with any other individual or business entity and will use it only as is reasonably necessary to provide products, materials, or services to you.

We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that it is necessary to: (a) conform to mandates of the law or comply with legal process served on CTG; (b) protect and defend the rights or property of CTG; and, (c) act under exigent circumstances to protect the personal safety of uses of  learn.ctgplaybook.com or the public.

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Your Access to and Control of Information

You may opt out of future contacts from us or request that we discontinue sending email and other communications at any time by clicking on the link at bottom of the email or contacting us at support@ctgplaybook.com.

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Registration for Blog and Email List

You may complete a registration form to use this website or portions of it and, as part of that process, be required to give certain information (such as name and email address). This information is used to contact you about the products or services on our website in which you have expressed interest.

We may use a third party to manage our newsletter and other email lists. If we do, that third-party may use analytics to aggregate how many subscribers open a message or click the links inside. The third-party has its own privacy policy. You may unsubscribe from our newsletter by clicking on the unsubscribe link provided at the end of any email or newsletter.

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Right to Remove or Reproduce any User-Generated Material

“User-generated material” means any information, content, or any other media uploaded, posted, emailed, submitted, or otherwise communicated to CTG via any method at any page on learn.ctgplaybook.com or any other content communication or submission medium or forum and in connection with enrollment in any CTG course.

By sharing any contribution or user-generated content (including any text, photographs, graphics, video, audio or any other type of media or content) with us directly or via learn.ctgplaybook.com you grant us, free of charge, permission to use the material in any way we see fit (including the modification, reproduction, repurposing, marketing, or deletion of it). You hereby confirm that your contribution is your own original work, is not defamatory and does not infringe upon any laws of the state or country from which you are utilizing this website, nor the laws of Australia, and that you have the full rights to accept this condition.

All content (including visitor and user-generated content) submitted either via email, comment forms, or any other page hosted at learn.ctgplaybook.com, via its courses or its content aggregation systems becomes the property of CTG.

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Jurisdiction and Governing Law

Your use of learn.ctgplaybook.com is governed by the laws of New South Wales, Australia. You hereby agree to submit to the exclusive jurisdiction of New South Wales, Wales, and any enforcement of it will be subject to the exclusive jurisdiction of the Courts of New South Wales.

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Unenforceable Provisions

If any provision of this Agreement is found to be, unenforceable under the law, it doesn’t affect the rest of the Agreement, which will stay in effect and fully enforceable.

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Updates

This Agreement is subject to change without notice. All changes and updates will be posted on this page. The last update is effective as of March 1, 2021.

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Contact Us

If you have questions or you believe that CTG has not adhered to this Agreement, contact CTG directly at support@ctgplaybook.com, We will use commercially reasonable efforts to promptly determine and remedy the problem.

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